Update (Feb. 13): Basic groups functionality is back. We have a handful of more bugs to fix, and then we'll start to focus on introducing you to all of the new features that this hard-won upgrade has brought. We really appreciate your patience and your feedback, and thank you for sticking with us during these rather difficult times. Please continue to let us know if you experience any problems or feel we haven't completely addressed an issue that you reported: divateam@sfsu.edu.
Update (Feb. 11): We've fixed some permission issues people were reporting with their courses. Let us know if you're not able to access files, or if your students are having any trouble accessing files in your courses.
You may have noticed we've had a hard time with this DIVA 2.0 launch. From the false start in January, to the present slew of technical difficulties... It hasn't been our brightest moment. We're dragging ourselves out of the lurch and truly appreciate your patience and understanding.
DIVA 2.0 is a massive update. We worked very hard on it, and we think
it will show when everything is fully operational. But, obviously, things could have and should have gone much smoother. We're working on new policies and procedures to ensure that we don't suffer these kinds of problems again.
In the short term, things are finally coming around. You should find that your courses, web documents, and bundles are back and working again. If DIVA gives you any trouble or you notice any of your courses, web documents, or files missing (don't worry! It's probably just a permissions issue), please contact us by e-mail at divateam@sfsu.edu and we'll get right on it.
Groups and slideshows will reappear soon. Search will follow. We'll have screencasts and new help files shortly.
We'll be updating this blog post to keep you informed.
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