(Oetzel et al., 2003) (Updated over a year ago)
Oetzel, John G., & Ting-Toomey, Stella. (2003). Face Concerns in Interpersonal Conflict: A Cross-Cultural Empirical Test of the Face Negotiation Theory, Communication Research, 30(6), 599-624.
Uploaded by Jamie Louie on October 9, 2008.