(Trees et al., 1998) (Updated over a year ago)
Trees, April R., & Manusov, Valerie. (1998). Managing Face Concerns in Criticism: Integrating Nonverbal Behaviors as a Dimension of Politeness in Female Friendship Dyads, Human Communication Research, 24(4), 564-583.
Uploaded by Jamie Louie on October 13, 2008.