Ch 10 The Case for Case Studies of Facework (Tracy et al., 1994) (Updated over a year ago)
Tracy, Karen, & Baratz, Sheryl. (1994). The Case for Case Studies of Facework. In Stella Ting-Toomey (eds.), The Challenge of Facework: Cross-Cultural and Interpersonal Issues (pp. 287-305). Albany, NY; State University of New York Press.
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