Ch 11 Face and Facework: Theoretical and Research Issues (Ting-Toomey et al., 1994) (Updated over a year ago)
Ting-Toomey, Stella, & Cocroft, Beth-Ann. (1994). Face and Facework: Theoretical and Research Issues. In Stella Ting-Toomey (eds.), The Challenge of Facework: Cross-Cultural and Interpersonal Issues (pp. 307-342). Albany, NY; State University of New York Press.
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