(Lindsley et al., 1996) (Updated over a year ago)
Lindsley, Sheryl L., & Braithwaite, Charles A. (1996). "You Should 'Wear a Mask'": Facework Norms in Cultural and Intercultural Conflict in Maquiladoras, Int. J. Intercultural Rel., 20(2), 199-225.
Uploaded by Jamie Louie on October 29, 2008.